Corporate Enquiries
Information to assist businesses in efficiently managing their orders and enhancing brand visibility. Including details on corporate ordering, delivery, branding and bulk purchases.
Get more information
General Information
Support information, including details on how to get in touch with our team and various channels for submitting feedback. Whether you have questions, need assistance, or wish to share your thoughts, you will find all the necessary resources here.
Placing an Order
Information regarding website support, checkout assistance and the updating of order details.
Payment & Account Support
Outlines available payment options and account support.
Shipping: Dispatch & Delivery
Details on available delivery options, tracking enquiries and support for resolving issues like delays or lost packages.
Order Issues & Resolutions
Guidance and support for order-related concerns, including: Returns, Replacements, Cancellations, Damages and Incorrect Items.
Product Enquiries
Articles to assist with product questions, including specific information on our chilled hampers.
Get support
- Contact usWe’re here to help! Send us a message with the details of your query and our team will be in touch.
- Call usWe’re here to help! Our friendly team is available Monday to Friday from 9am to 5pm Sydney time, excluding public holidays.
- Toll Free (AU): +61 1300 459 452
- Overseas: +61 2 8015 6160