How do I use the credit on my account?Updated 20 hours ago
If you have credit available on your account, this can be used to pay for any future orders. To use this credit, simply:
Visit our website and log in to your account (click 'Sign In' on the top right);
Select the product(s) you would like to order; and
Use "Account Credit" as your payment method!
The credit will automatically appear as a payment method on the checkout page:
To assist you in successfully placing your order using Account Credit, please follow these tips:
- Contact our friendly Customer Service team with your new order number to confirm that your order has been processed.
- If your checkout amount is $0 and you’re unable to finalise your order, please enter an additional payment method. This is for reference only and no additional charges will be made if your outstanding balance is $0.
- If you do not have a password for your account, please notify our Customer Service team and they will assist you in setting one up.
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