I have a duplicated order, what can I do?Updated 7 days ago
Like most online stores, a lot happens behind the scenes to ensure the best experience for our loyal customers! There are rare occasions however, when our systems may not work together seamlessly, leading to the possibility of a duplicate order in our system. This typically happens if the checkout page is refreshed before an order is completely confirmed.
Our team is dedicated to preventing these issues, but errors can still occur. We appreciate your understanding as we work to resolve any problems. Please reach out to our Customer Service Team to confirm which order you would like to keep and which one you would like to cancel.
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