Why have you asked me for photos?Updated an hour ago
We take pride in the quality and presentation of our products and do everything possible to ensure that every recipient is satisfied with their delivery.
If your order arrives damaged, contains the incorrect product, or is missing items, please contact our Customer Service Team as soon as possible. Please send your order number along with a brief description and photos of the issue, including whether you require a replacement.
We require photos so that we can better understand the extent of the damage or issues with the product.
Receiving a copy of these photos will help our teams ensure that sufficient measures are in place for future orders. We are always looking for ways to improve our customer experiences and provide the best service and product!
FURTHER INFORMATION
My order arrived damaged / faulty. What can I do?