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Before Ordering

Website support and checkout assistance.

How do I place an order?

The fastest and easiest way to place an order for The Hamper Emporium is through our ...

Can I place an order from outside Australia?

We accept orders from anywhere in the world and offer a variety of payment options - you ...

Can I ship to multiple addresses?

We offer a convenient option for those looking to order from our hamper range and ship to multiple addresses ...

Why can I not confirm my order?

There could be a number of reasons as to why an order cannot be confirmed, most often it means that ...

Can I add a gift card and message to my order?

Simply add your chosen hampers to cart and you will be prompted to add a card and message to your order before ...

Does my card message have to be typed in English?

We are proud to support a variety of languages and even some emoticons! Please note however, that ...

Why can I not select my required suburb?

Sometimes even the best of us can enter incorrect information and mis-typing a postcode is one of the easiest ways to ...

Why can I not select a preferred date?

We offer preferred delivery dates in some areas, but not everywhere. Available delivery options depend on ...

Why are there no shipping options available?

Each order requires a shipping method to be selected before being completed. Certain conditions apply for ...